ULTRAGENYX PHARMACEUTICAL, INC.
UltraCare Patient Assistance Program
Information last checked August 20, 2026
Contact info
- Phone
- 1-888-756-8657
- Fax
- 1-415-723-7474
- Mailing address
- 5000 Marina BoulevardBrisbane, CA 94005
Eligibility
- Eligibility is determined on a case-by-case basis.
- Program provides co-pay assistance, reimbursement support, and patient assistance programs for eligible patients.
- Income limit, single
- Not published
- Income limit, couple
- Not published
- Medical expenses can be deducted
- Not published
- Social Security number asked for
- Yes
- US citizenship or residency required
- Not published
Not sure where your income falls? See this year's federal poverty guidelines (opens in a new tab).
Application process
- Documents to attach
- Not published
- Prescriber license number
- NPI number
- State license number
- Who can sign
- Physician
- Application can be faxed
- Yes
- Decision letter sent to
- Not published
Getting the medication
- Patient receives
- Medication
- Shipped to
- Provider or patient
- Supply per shipment
- Not published
- Time to first delivery
- Not published
- Refills
- Not published
- Staying enrolled
- New application every 12 months
Medications covered
- Dojolvi (triheptanoin liquid; oral)
- Mepsevii (vestronidase alfa-vjbk injection)